FAQ

Peshtemal

A Peshtemal (pesh-te-mahl) is the authentic Turkish bath towel. It is a flat-woven towel made of high-quality cotton. More recently Peshtemal is also produced from natural fibers such as Linen, Bamboo and Silk. Today, they are used at the beaches, swimming pools / spas, gyms and camping/picnic trips as well as at home.

Unlike a thick terrycloth towel, Peshtemal is lightweight and compact by nature, these super absorbent towels quick-drying and become more absorbent after each wash.
Turkish cotton is absorbent to the point of sucking excess water of a body, but not so absorbent that it takes forever to dry. Instead it pushes water away from skin, instead of just soaking it in. Also because the towels are made of thin cotton material and because they wick moisture away from the body, they don't get that mildew smell traditional bath towels are suspect to if not dried properly.

  • Lightweight
  • High water absorption (absorbs as fast as traditional terry towel)
  • Quick drying (dries faster than terry towel)
  • Space saver
  • Easy to carry
  • Multiuse (use in bathrooms, beach, pools, yoga practice, spas, gym, baby care, home decoration and so on)
  • Fashionable
  • Machine Washable

It stays light when wet and dry so quickly. At the beach, they pick up less sand than standard towels and look beautifully simple and fashionable.

Bath TowelHead Wrap
Beach TowelBaby Swaddle Blanket
SarongBaby change Mat
Scarf, ShawlYoga Throws
BlanketsMassage Table Cover
Bed and Chair ThrowsTable Cloth
Picnic BlanketCurtains

Its convenient size makes Peshtemal the perfect travel companion. One peshtemal and various ways to use it.

No. The best Peshtemal is made of high quality Cotton. Imitation peshtemal made by bad quality cotton just feels different and won’t feel as satiny or get softer with each wash. When you’ve seen, and felt the real thing, you just know.
No. Please do not use bleach, harsh detergents or high heat on any towels (including the traditional towels you’ve been using). Bleach weakens fibers. It makes them less absorbent and more fragile. If your towels need whitening, we recommend adding some baking soda and white vinegar to a wash.
65” x 38”. Most of the Peshtemals are hand-loomed so no 2 items are identical
As all our towels are woven, a pulled loop will not unravel the towel. If that happens, just pull it straight and pull a loop, cut off the pulled loop with a pair of scissors.

Care

For best results, before initial use, we recommend washing your Peshtemal in cold water and hang to dry. This allows the cotton fibers to open-up and begin to reach its maximum absorbency. Each machine wash will make the towel softer and more absorbent.
After the initial use, we recommend machine wash gentle cycle in cold and hang drying or tumble drying on low heat. The heat from the dryer can damage the cells of the cotton fibbers. We recommend using a lower heat setting occasionally or alternate between air and heat drying.

Let’s be honest….no one enjoys ironing but quick press on low heat can do wonders for your linens.

Machine Wash gentle or hand wash cycle in cold water and hang to dry. Never use harsh chemicals on your wool blankets, even if you have a stubborn stain. Never scrub the wool. Take your wool bedding to a dry cleaner if there's a stain that you can't handle with gentle treatment.

Shipping and returns

Shipping

Shipping and Handling charges are based on the subtotal of your order and the shipping method selected. Special promotions and offers may reduce or eliminate shipping charges, however handling charges may still apply.

An additional surcharge may apply to some items due to their size and or weight. The surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.

We want to get your order to you as quickly as we can. It takes 2-3 days to process your order. Delivery takes an additional 1-7 business days.

During peak holiday seasons, shipping can take an additional 1-2 business days. Large orders may require additional time before shipping.

Once your order has shipped, Via Seven will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once is in transit.

If your order has not yet shipped, please contact our Customer Service department at help@viaseven.com to cancel the order and refund your payment.
If your order has already shipped, unfortunately we are unable to cancel it; however, you can return the unopened product for a full refund. Please note that the refund does not include the cost of shipping.

Returns

Via Seven is dedicated to bringing you a great shopping experience from start to finish! If for any reason you are not content with your order, we gladly accept returns within 30 days from the date of shipment. The items you are returning need to be in new, unused condition with original packaging. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns.

Shipping charges are non-refundable, unless the item received is incorrect. Please note that most of our products are hand-loomed so occasional variances in colors, sizes or other loom inconsistencies may occur.

Step 1:
Please e-mail returns@viaseven.com to get a return confirmation number for your return. You need to include this number with your returns.

Step 2:
Returns should be sent along with your return form to the address will be provided to you by our customer service desk. Again, please note that shipping charges are not refundable.

Step 3:
Please allow up to 2 weeks from your return delivery date for your return to be processed. You will receive an email confirmation once the refund is completed.

Exchanges

If you wish to exchange an item, follow the return procedure and place a new order. The return and your new purchase will be processed as two separate transactions through your account.